● Before order. You will be assisted to choose the suitable yet affordable solutions including frame with reasonable structure, fixtures with feasible design for any specimen, data acquisition and analysis according to your individual test applications;

● Problems during operation can be solved under the help of our experts through written email/fax, on-line guidance, or service at customer’s site if needed.

● Any questions on operation, tests or technical consultation can be answered by our professional after-sales service team through email within 24hours.

● New test and upgrade can be provided on the basis of existing machines no matter it is ours or of other well-known brands in the world.


Technical Support

Our products are sold to 80 countries & regions and over 50 agents and distributors around the world work with TE to provide each customer with sales support and service.